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EBC's "one-click order" feature is quite user-friendly, allowing for quick transactions with just one click, which is especially useful during volatile market conditions. However, one time, while trading British pounds, I tapped my finger, and the system defaulted to placing three lots—two more than I expected. I checked and realized that the lot size I had set previously hadn't been reset, and the default had been retained. Fortunately, I canceled the order in time and didn't lose much. Now, I always glance at the lot size before placing an order—it's become a good habit.
Two days ago

Thailand

Reply from official EBC

Dear Valued Client, Thank you for sharing your experience and for highlighting both the convenience and the caution needed with the one-click order feature. We're glad to hear you were able to cancel the unintended trade in time, and we appreciate your practical tip about double-checking the lot size. Your feedback helps us further refine our platform to enhance both speed and safety in trading.

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