Dear Regulatory Authority Leader: I am a customer of GTS Energygv Markets. My account number starts with 3, I deposited a total of $150,000 from December 6 to December 11, 2023. I started applying for withdrawal in June 2024, but the domestic team leader refused to allow me to withdraw, claiming that the floating loss in my account was too high. I forcibly liquidated my position on July 25th, 2024, suffering a loss of almost $300,000. I thought they wouldn't have any reason to stop me from withdrawing now. On August 7, 2024, I tried to withdraw $118,500, but I didn't receive the money. It took me months in September, October, November, and December 2024 to get back some of the money with great difficulty. On January 21, 2025, they said that after checking the amount, they had repaid me $14,285 to my account. The money was credited to my original account starting with 3, but I couldn't withdraw it. They kept delaying the time, claiming that the corporate account was frozen by the regulators. They used the money in my account to continue trading. The amount in my account reached $30,402, but I still couldn't withdraw it. On May 24, 2025, they said that they had opened a new account for me starting with 6. Without my consent, they claimed to have transferred the funds from my original account starting with 3 to this new account. I didn't authorize them to deduct money, and I don't know how they were able to withdraw money and deduct from my old account starting with 3.