I registered a bonus account with $30 USD at tickmill.com and have currently profited $51.56 USD. The account has completed identity verification as required by the platform, and I have deposited $100 USD. Now, when applying to transfer the profits to my client area wallet, the platform is demanding a photo of me holding my ID card and bank transaction records. The bonus rules did not specify the need for a photo holding an ID card, and I made my deposit using cryptocurrency, so I do not have bank transaction records. The platform is deliberately increasing the withdrawal threshold. I am filing a complaint against the platform, demanding that they unconditionally transfer the profits to my client area wallet.