Recently, I engaged in trading on this platform but unfortunately became a victim of a scam. I invested hundreds of dollars to purchase a service or product, only to encounter significant issues during the transaction process. Firstly, after making the payment, I did not receive any goods or services as promised, and the customer service response was extremely slow and unhelpful, failing to provide effective solutions to my concerns. Moreover, the operational details of the platform showed a lack of adequate protective measures, making me feel utterly deceived. This experience has been profoundly disappointing and has led me to seriously doubt the credibility of the platform. I urge the platform to address these issues promptly, improve its customer service system, and enhance transaction transparency to prevent others from suffering losses like mine. Additionally, I hope that my refund issue can be resolved quickly and that I receive fair compensation for my losses. Repeated attempts to contact customer support have always resulted in being told to wait 24 hours, yet the outcome remains unresolved regarding withdrawals. I advise everyone not to open accounts here as it is impossible to withdraw funds and it simply wastes time! I strongly recommend other consumers to be cautious when conducting transactions to avoid being deceived. A platform that refuses even to release a few hundred dollars is utterly reprehensible!