Global Broker Regulation Inquiry App
WikiFX
Broker Search
English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

Download

Edoardo
3-5 years
Unverified

Exposure

I registered account 3046678 with Moneta and deposited $18360. After one month of trading, Moneta suddenly charged me $4459.43 Adiminstration Fee.
2024-11-15

United Arab Emirates

Unable to Withdraw

Reply from official MONETA MARKETS

Dear Valued Customer, Thank you very much for reaching out to us. Upon investigation, it has been confirmed that the account in question is a swap-free account. Our review revealed that the account held multiple open positions during the relevant period, which may have resulted in relatively higher administrative fees. Additionally, we have re-examined the customer's previous inquiries regarding similar issues, and the operations team found no irregularities. We appreciate your understanding and support. Should you have any further questions, please do not hesitate to contact us.

Original

尊敬的客户,非常感谢您与我们联系。经调查确认,该账户为免隔夜利息账户。经核查发现,该账户在相关期间内持有很多个未平仓头寸,在此情况下,所产生的管理费用可能相对较高。此外,我们亦复查了客户此前就类似问题所提出的查询记录,运营团队未发现任何异常情况。感谢您的理解与支持,如您仍有进一步疑问,欢迎随时与我们联系。

Most Comments of the Week

  • ZFX

  • FOREX CITY

  • Pumabroker

  • BRIDGE MARKETS

    4
  • octa

    5
  • OXShare

    6
  • Allied Top

    7
  • Axi

    8
  • MH Markets

    9
  • OEXN

    10

To view more

Please download WikiFX APP

Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com