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MexGroup deducted me 360 USD

__溦笑ゞ
6-10 years
Unverified

Exposure

On March 13, 2018, I applied for withdrawals on MexGroup. On the 25th, I found that the platform deducted me $360. I asked the online customer service, who said that I have not operated foreign exchange for six months, so they have to deduct $360 fund custodian fee. This $360 was deducted by the platform on March 25, 18. However, I have withdrawn at 18.3.13, 17.12.28, 17.09.08, 17.08.15, and 17.07.24, so I obviously have operated on the platform. But they still deducted me 360 dollars, is this reasonable? Please help me.

Original

大通金融外汇平台扣除我360美金

2018年3月13日我在大通平台提现后，发现25日被平台扣除360美金，询问在线客服，客服说我有六个月没有操作外汇要扣除我360美元的资金保管费，这360美元是18年3月25日被平台扣除的，我在18.3.13，17.12.28，17.09.08，17.08.15，17.07.24都有提现，明明是有操作的，还被扣了360美元，这合理吗！请平台帮帮我

2019-06-21

Hong Kong

Others
FX8377062442

Previous Post

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Cannot withdraw on MexGroup. My MT4 account is 88827514.

MultiBank Group
MEX Group Worldwide Limited
https://www.multibankgroup.com/en
2.59
Score
ECN Account 10-15 yearsRegulated in AustraliaRegulated in GermanyRegulated in CyprusRegulated in United Arab EmiratesRegulated in SingaporeRegulated in VanuatuRegulated in Cayman IslandsRegulated in The Virgin IslandsMarket Maker (MM)Retail Forex LicenseStraight Through Processing (STP)Appointed Representative(AR)Common Financial Service LicenseMT4 Full LicenseMT5 Full LicenseGlobal BusinessAppointed Representative (individual)Retail Forex LicenseCommon Financial Service LicenseSuspicious OverrunHigh potential riskOffshore Regulated
2.59
Score

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