Fraud and omission of losses-MONETA MARKETS-Exposure-WikiFX

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Fraud and omission of losses

NandoMB

1-2 years

Unverified

Exposure

Moneta Markets allowed the PAMM account manager (Capital Investing Strategies Ltd / NexoBot) to DISABLE the display of open trades (Floating Balance/Floating) on its interface, misleading everyone, as clients were unaware of these VERY negative open trades. Capital Investing Strategies Ltd (manager of the PAMM account) concealed this huge drawdown from the PAMM account's clients, so that they were unaware of the high financial commitment that existed and, since January 2024, had been making withdrawals difficult for clients, making them practically impossible. When we tried to make withdrawals from Moneta's PAMM account and the manager wouldn't authorize it, we asked them to intervene and take action on behalf of the clients, but they said they couldn't do anything. We believe that Moneta Markets is co-responsible for this disaster, as it allowed such relevant information to be hidden in its own system (PAMM account interface, with a virtual domain bearing its name). There was talk of a protection mechanism by NEXOBOT of up to $250,000.00 per account, this amount could be used by MONETA to compensate the clients who were harmed.

Original

Fraude e omissão de perdas

A Moneta Markets permitiu que o gestor das contas PAMM (Capital Investing Strategies Ltd / NexoBot) DESABILITASSE a visualização das operações em aberto (Saldo Flutuante/Floating) em sua interface, induzindo todos ao erro, pois os clientes não sabiam dessas operações em aberto MUITO negativas. A Capital Investing Strategies Ltd (gestora da conta PAMM) ocultou esse Drawdown enorme dos clientes da conta PAMM, de modo que estes não sabiam do alto comprometimento financeiro existente e, desde janeiro de 2024, estavam dificultando os saques dos clientes, tornando-os praticamente impossíveis. Ao tentar realizar saques da conta PAMM da Moneta e o gestor não autorizar, solicitamos a intervenção da mesma para ATUAR em favor dos clientes, a mesma mencionou nada poder fazer. Entendemos que a Moneta Markets é corresponsável por esse desastre, quando permitiu em SEU PRÓPRIO SISTEMA (Interface Conta PAMM, com domínio virtual com seu nome) Essa ocultação de informações tão relevantes. Foi falado de um mecanismo de proteção pela NEXOBOT de até U$ 250.000,00 dólares por conta, este valor poderia ser utilizado pela MONETA para ressarcir os clientes prejudicados.

Reply from official MONETA MARKETS

Dear Valued Client, Thank you very much for reaching out to us. After thorough investigation, it has been confirmed that the account in question is a PAMM account, where all transactions are executed by the PAMM manager rather than the client personally. The review findings indicate no systemic platform manipulation or permanent withdrawal restrictions; all PAMM-related transactions, deposits, and withdrawals were processed in accordance with standard PAMM operational protocols, with complete and verifiable transaction histories. The losses incurred in the account resulted from trading activities conducted by the PAMM manager, which aligns with the risk disclosure terms of the PAMM agreement. Records show that the last successful withdrawal from the account occurred on July 1, 2024, at 02:52:54, amounting to $220.45. Moneta Markets remains committed to providing transparent communication and timely, compliant solutions for our clients. Should you have any further questions or require additional assistance, please feel free to contact us at any time. We will continue to provide you with professional support and necessary assistance.

Original

尊敬的客户您好，非常感谢您与我们联系。经调查确认，该账户为 PAMM 账户，所有交易均由 PAMM 经理执行，并非由客户本人操作。核查结果显示，未发现任何系统性的平台操纵行为，亦不存在永久性阻止提款的情况；相关 PAMM 交易及存款、取款流程均按照正常的 PAMM 运作机制执行，交易历史记录完整且可供查验。账户中产生的亏损系 PAMM 经理在交易过程中造成的交易损失，符合 PAMM 风险披露条款的相关约定。记录显示，账户最后一次成功提款发生于 2024 年 7 月 1 日 02:52:54，金额为 220.45 美元。 Moneta Markets 始终致力于为客户提供透明、清晰的沟通以及及时、合规的解决方案。若您后续仍有任何疑问或需要进一步协助，欢迎随时与我们取得联系，我们将持续为您提供专业支持与必要协助。