The payment submitted on June 16th is more than 10,000 yuan, and it has not yet arrived at the time of writing. I have provided the bank card transaction details according to the requirements of tickmill customer service, and I have provided it myself. The reply I got was waiting for the financial department to verify, but there was still no reply after 3 working days. The account has been opened for more than 5 years, and it has been normal before. I continue to send emails to the official website customer service every day, but no reply.