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Account: 33513382, unable to withdraw , the customer service promised 3-5 working days to arrive, the actual account will not be accounted for, the customer service and the account manager reply in a fixed format

In奇思
6-10 years
Unverified

Exposure

Withdrawal is slow. I am a broker. I have been trading at MBG for many years. I transferred from MBG to Datong this year. The original MBG withdrawals have not yet arrived. The MBG back-end commission has also been forcibly erased by the system. Funds, send emails for delays in processing, reply to a fixed format, perfunctory attitude. It will not be returned to MBG. After the remaining funds were transferred, I applied for withdrawal on October 27 and deducted on October 28. Today, the withdrawal has not yet arrived on November 4. The response to the customer service manager is very slow and there are few responses. How was the promise? In fact, the experience is really bad. Please process the withdrawal quickly and don't cause trouble for investors. Trust is mutual, not unilateral. The overlord treaty will only degrade the overall image of the company.

Original

大通账户33513382,无法出金,客服许诺的3-5个工作日到账,实际不到账,客服和客户经理回复皆为固定格式

出金缓慢,本人是旗下经纪商,在MBG交易多年,今年从MBG转入大通,原来在MBG出金的还未到帐,MBG后台的佣金也被系统强制抹掉,去要未到账的资金,发邮件办理迟迟不处理,回复固定格式,态度敷衍,资金不退回MBG。剩余资金转到大通后,10月27号申请出金,10月28号扣款,今天11月4号出金还未到帐,找客服经理回复很慢,回复较少,当初许诺如何好,实际上体验真的太差了,请快速处理出金,不要造成投资者的困扰,信任是相互的,不是单方面的,霸王条约对待客户只会拉低公司整体形象。

2021-11-04

Hong Kong

Unable to Withdraw

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