I want to report a problem with Pocket Option. I deposited about $40,000 on the platform through several card payments. Later my account was suddenly blocked and I could no longer access the platform. Because of this situation I contacted my banks and opened chargeback requests. Part of the payments were returned (about $14,000), including payments processed by UAB Walletto and other acquiring banks. However, several payments processed through Bank of Kigali were not returned. My total losses are still very significant. My Pocket Option account is currently blocked and I cannot use the service or access the platform. I request Pocket Option to review my case, explain the reason for blocking my account, and help resolve the remaining payment issues. I hope the company will respond and provide a fair solution.