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FX2209813047
1年內
已驗證

爆料

客戶服務以前每日都會發送「數據回測報告」,聲稱「平台用過去五年嘅市場數據進行回測。呢個項目有98%嘅勝率,就算輸咗都有『虧損補償』。」佢哋仲發送咗一份「回測盈利曲線」。但係兩星期內,個項目就暴跌,我嘅五萬蚊投資就咁冇晒!我要求『虧損補償』,但客戶服務就話『回測數據係歷史數據,實際市場有波動,所以補償條款唔適用。』我質問佢哋當初承諾嘅『市場波動補償』,佢哋就答『你誤解咗,補償只包括數據錯誤,唔包市場風險。』我要求睇返原本嘅補償條款,佢哋就話『條款已經更新,舊版本唔再有效。』明顯係刻意卸責!

原文

Customer service used to send daily "data backtesting reports," claiming, "The platform backtested using the past five years' market data. This project has a 98% win rate, and even if you lose, there's 'loss compensation.'" They even sent a "backtested profit curve." But within two weeks, the project plummeted, and my 50,000 yuan investment was gone! I asked for "loss compensation," but customer service said, "The backtested data is historical data. The actual market fluctuates, so the compensation clause doesn't apply." I confronted them about their original promise of "compensation for market fluctuations," but they replied, "You misunderstood. Compensation only covers data errors, not market risks." I asked to see the original compensation clause, and they said, "The clause has been updated, and the old version is no longer valid." It's clearly a deliberate attempt to shift the blame!

09-07

越南

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