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FX4047244086
1年內
已驗證

爆料

提取資金層層阻礙,各種藉口拖延資金到賬。我存入5萬令吉到OneRoyal進行外匯交易,12月賺取1.5萬令吉後申請提取6.5萬令吉。平台承諾「資金將在2-4個工作日內到賬」,但5天後仍無動靜。聯繫客服時,對方先以「銀行系統升級」為由推諉,後又要求提供「資金來源證明」。提交工資單和銀行對賬單後,竟被索要「完稅證明」,這在馬來西亞並非提款必要文件。最終資金到賬時竟少了8000令吉,客服聲稱是「跨境轉賬手續費」,但開戶時從未提及此費用。各位千萬別信。

原文

There are layers of obstacles to withdrawing funds, and all kinds of excuses are used to delay the arrival of funds. I deposited RM50,000 into OneRoyal for foreign exchange trading. After making a profit of RM15,000 in December, I applied to withdraw RM65,000. The platform promised that "the funds will be deposited in 2-4 working days", but there was still no movement after 5 days. When I contacted customer service, the other party first evaded the issue by saying "the bank system was upgraded", and then asked me to provide "proof of source of funds". After I submitted my payslip and bank statements, I was asked for "tax clearance certificate". This is not a necessary document for withdrawals in Malaysia. Later, when the funds arrived, RM8,000 was missing. The customer service said it was a "cross-border transfer fee", but this fee was never mentioned when opening the account. Everyone, don't believe them.

08-31

馬來西亞

無法出金

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