The platform's "New User Tutorial" consists of 10 lessons, covering everything from account opening to risk management, with quizzes in each lesson. However, the final lesson, "Advanced Strategies," kept failing to load, and I couldn't finish it even after three attempts. Even a complete financial novice only understood half of it.
Dear Valued Client, Greetings! We have not required clients to complete the ten lessons of the “New User Tutorial.” Could you please confirm whether your trading account was registered through our official website? Alternatively, you may also provide us with your registration link via email so that we can further assist with the verification.
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原文
The platform's "New User Tutorial" consists of 10 lessons, covering everything from account opening to risk management, with quizzes in each lesson. However, the final lesson, "Advanced Strategies," kept failing to load, and I couldn't finish it even after three attempts. Even a complete financial novice only understood half of it.
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來自EBC的官方回復
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