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FX3389166617
1年內
已驗證

中評

我有啲失望。我嘅戶口結單入面「其他費用」一欄從來都冇詳細說明。上次,我被扣咗50蚊。搵咗好耐都唔知點解。客戶服務話係「戶口管理費」,但開戶嗰陣完全冇提過有呢筆費用。後來,我喺份協議入面搵到,仲要係用細字寫,好似特登收埋咁。呢啲不明不白嘅收費真係好煩。而家每次睇戶口結單,我都要影低做證明,費事又無啦啦被扣錢。

原文

I'm a bit disappointed. The "other fees" section in my account statement is never detailed. Last time, I was charged $50. After a long search, I couldn't figure out why. Customer service said it was an "account management fee," but there was no mention of such a fee when I opened the account. Later, I found it tucked away in the agreement, in tiny print, seemingly intentionally hidden. These unexplained charges are incredibly annoying. Now, every time I check my account statement, I have to take a screenshot for proof, lest I get charged again.

08-08

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