Dear Valued Customer,
We sincerely apologize for the delay you experienced with your deposit. Please allow us to provide further clarification: Bank transfer deposits typically take only 1 to 15 minutes to process, while withdrawals usually require 1 to 2 hours to complete.
However, if you are using a credit card for deposits and withdrawals, please note that withdrawals alone may take approximately 3 to 7 business days as you mentioned. This timeframe depends on your card issuer's processing procedures.
Should you encounter any unusual issues, please do not hesitate to contact us. Our team is always ready to assist you.
Thank you for your continued trust and support in EBC.
Best regards,
The EBC Team
中評
原文
การโอนเงินผ่านธนาคารไปยังยูโรโซนใช้เวลาเฉลี่ย 24 ชั่วโมง แต่ในประเทศไทยใช้เวลา 3-7 วันทำการ ความไม่เสถียรนี้เองเป็นสาเหตุ
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來自EBC的官方回復
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