Dear Valued Customer, Thank you for taking the time to share your experience using our platform. EBC Financial Group would like to clarify that we do not have a policy of charging additional fees to customers for deposits or withdrawals through any channel. However, in the case of bank transfers or crypto network transactions, there may be fees imposed by external service providers, such as originating banks, payment processors, or blockchain network fees. These are service charges that arise from the structure of each transaction channel. For maximum transparency, we recommend that customers review the relevant fee information before proceeding with transactions. You may also inquire with our staff at any time for further clarification. We are happy to provide detailed information to ensure your confidence and effective transaction planning. Best regards, Customer Service Team EBC Financial Group