This incident occurred on February 12, 2025
First picture, my position sell in XAU 0.07 lot closed automatically
Second picture, equity etc after condition in first picture
Third, fourth and fifth picture, I closed manual position buy in XAU 0.07 lot
Sixth picture, my position in XAU since 2023 until 2024
Why my position closed automatically? Even though the position hedging and look my position XAU until 2023 no problem
After the incident, that night I contact CS and send many picture, but the answer was not satisfactory, I have been with HTFX for a long time but there is no problem, please be fair
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原文
This incident occurred on February 12, 2025 First picture, my position sell in XAU 0.07 lot closed automatically Second picture, equity etc after condition in first picture Third, fourth and fifth picture, I closed manual position buy in XAU 0.07 lot Sixth picture, my position in XAU since 2023 until 2024 Why my position closed automatically? Even though the position hedging and look my position XAU until 2023 no problem After the incident, that night I contact CS and send many picture, but the answer was not satisfactory, I have been with HTFX for a long time but there is no problem, please be fair
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