I've been working with a broker for a long time. After I upgraded to Silver, my commissions dropped by 0.1 points, and I was given a trading guide. However, the calculation for "number of lots traded" in the upgrade requirements was a bit vague. I clearly traded 50 lots, but the system showed 48. I had to contact customer service to verify the information. Overall, it's pretty good.
1周内
马来西亚
来自EBC的官方回复
Dear Valued Client, Thank you for your feedback. We are truly sorry to hear about your experience. Regarding your concern, please do not hesitate to contact us, we are here and happy to assist you in any way we can.
原文
Dear Valued Client, Thank you for your feedback. We are truly sorry to hear about your experience. Regarding your concern, please do not hesitate to contact us, we are here and happy to assist you in any way we can.
好评
原文
I've been working with a broker for a long time. After I upgraded to Silver, my commissions dropped by 0.1 points, and I was given a trading guide. However, the calculation for "number of lots traded" in the upgrade requirements was a bit vague. I clearly traded 50 lots, but the system showed 48. I had to contact customer service to verify the information. Overall, it's pretty good.
马来西亚
来自EBC的官方回复
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