매수 주문 2개(#31924738 & #31925720)를 넣었는데, 이익실현이 닿았지만 주문이 체결되지 않았습니다. 손절매 주문이 14:30:00에 마감되었습니다. 보시다시피 14:29:00에 이전 캔들처럼 마감되어야 하는데, 이는 markets4you 계정에 기술적 문제가 있음을 보여줍니다.
매도 주문 2개(#31944826 & #31944832)를 넣었는데, 이익실현이 닿았지만 주문이 다시 체결되지 않았습니다!! 그 당시 온라인 채팅에 연락해서 문제를 해결하려고 했지만, 1시간 후 온라인 채팅을 하다가 이메일을 보내라는 메시지가 떴고, 주문이 손실로 전환되었습니다. 이메일을 보냈지만 아무 일도 일어나지 않았습니다.
원문
i had 2 buy order (#31924738 & #31925720 )my Take profit touch but did not work and my order close at Stopp Loss and as you see at 14:30:00 but it should close in previous candle at 14:29:00 that show markets4you technicalities problems on my account.
i had 2 Sell order again ( # 31944826 & #31944832 ) my Take profit touch but my orders did not closed again !! at that time i contact with online chat to correct it but after 1hours i were on online chat they say you should send an email to us and my order go to loss ,i send email and nothing happened again
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원문
i had 2 buy order (#31924738 & #31925720 )my Take profit touch but did not work and my order close at Stopp Loss and as you see at 14:30:00 but it should close in previous candle at 14:29:00 that show markets4you technicalities problems on my account. i had 2 Sell order again ( # 31944826 & #31944832 ) my Take profit touch but my orders did not closed again !! at that time i contact with online chat to correct it but after 1hours i were on online chat they say you should send an email to us and my order go to loss ,i send email and nothing happened again
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