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Pandaigdigang APP sa Pag-verify ng Lisensya at Regulasyon ng mga Broker

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FX3389166617

Sa loob ng 1 taon

Sertipikado

Neutral

Medyo nabigo ako. Ang seksyon ng "iba pang bayarin" sa aking account statement ay hindi kailanman detalyado. Noong nakaraan, may singil sa akin na $50. Matapos ang mahabang paghahanap, hindi ko malaman kung bakit. Sabi ng customer service, ito raw ay "account management fee," ngunit walang nabanggit na ganoong bayad nang magbukas ako ng account. Pagkaraan, natagpuan ko ito na nakalagay sa kasunduan, sa napakaliit na titik, tila sinadyang itago. Ang mga hindi maipaliwanag na singil na ito ay nakakainis talaga. Ngayon, sa tuwing titingnan ko ang aking account statement, kailangan kong kumuha ng screenshot bilang patunay, baka sakaling may singil ulit.

Orihinal

I'm a bit disappointed. The "other fees" section in my account statement is never detailed. Last time, I was charged $50. After a long search, I couldn't figure out why. Customer service said it was an "account management fee," but there was no mention of such a fee when I opened the account. Later, I found it tucked away in the agreement, in tiny print, seemingly intentionally hidden. These unexplained charges are incredibly annoying. Now, every time I check my account statement, I have to take a screenshot for proof, lest I get charged again.