They just replied me like this and I received a lot of similar emails. and waited a very long time

I sent very detailed information about my account to the 24h support team. And send an email to support@exness.com Not supported at all. Just told me to wait and got no other answer. The problem is that the broker's price slippage blew up my account and I want compensation. Vietnam's support team works irresponsibly. They just answer to get over it. At the same time but each exchange has a different price, I have full evidence

Tôi đã gửi thông tin rất chi tiết về tài khoản của tôi cho nhóm hỗ trợ 24h . Và email đến support@exness.com Đều không được hỗ trợ . Chỉ nói tôi đợi và không thấy câu trả lời nào khác . Vấn đề là sàn làm giá cháy tài khoản của tôi và tôi muốn được đền bù số tiền tôi bị cháy .

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

tôi muốn được đền bù khoản thiệt hại do sàn gian lận

การเลื่อนหลุดของราคาโดยเจตนานั้นร้ายแรงเกินไป ทำให้นักลงทุนต้องเผาบัญชีของตน แม้ว่าการแลกเปลี่ยนอื่น ๆ จะมีความผันผวนน้อยมาก แต่ Exness ราคาตกต่ำอย่างบ้าคลั่ง :)) ฉันจะได้รับเงินคืนได้อย่างไร? ภาพเปรียบเทียบการแลกเปลี่ยนทั้งสองรายการ